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FreeAgent vs Salesforce

Work’s better.

The only fully-featured CRM platform alternative to Salesforce.

Unlock Productivity.

Trusted by 1000s+ of the world’s most productive teams

Join thousands of growing teams that are making the switch to modern CRM + Work Management

FreeAgent CRM HIPAA Healthcare

Why choose FreeAgent over Salesforce

< 20% of CRM
projects succeed

90% of customers
succeed & renew

Low-to-No Adoption

  • Too hard to use = low team adoption
  • Daily usage rates under 14%

#1 User Recommended

  • A visual, intuitive user experience that drives 100% team adoption
  • Daily usage rates over 40% 

Long Time to Value

  • Average 6–8 months to go live
  • Most implementations fail or run out of budget before go-live
  • Low support rating for businesses less than 50k employees

Up and running < 30 days

  • From day one, FreeAgent automagically logs and organizes your team’s email, calls, and meetings for instant visibility and value
  • Customizable without IT or admin support
  • #1 in customer support (included)

Too Expensive

  • Locked into a contract with hidden add-ons and upgrades

Half the cost of ownership

  • Expert implementation under 50% of the cost 
  • Don’t need costly consultants, dedicated admin or developers

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Welcome to the next generation of CRM

FreeAgent is a new way to work. 
Our cloud-based platform helps teams
 unlock productivity effortlessly.

“Comparing FreeAgent vs Salesforce is like comparing Apple iPhone XR vs mobile phone 1st generation in the mid 90s. FreeAgent is outstanding in terms of customization, service, interface, simplicity and elegance. The entire user experience if rated on a scale of 1 to 10 is 10+... while I would rank Salesforce 1.”

Marc Kirst

CEO of Amazing Group LLC

3 things you won’t get with Salesforce


Software your team actually wants to use

Daily Usage Rates: Apps people LOVE to use



Daily Usage Rates: Apps people “have to” use



Daily Active Users (DAU%) #of active users / total of paid users


Rated #1 Customer Support you can be happy about


Shortest Time to Value & Highest ROI

FreeAgent is a modern low-maintenance platform with included market-leading support, robust no-code customization, and expertly guided implementation

Salesforce requires dedicated admin, part-time developer, expensive consultants, and add-ons for support

Workdays full of impact

FreeAgent helps you work more collaboratively and track and improve performance.


reduction in cycle times

“FreeAgent gives me the agency to be experimental. With other CRMs, it feels like you are working to benefit the CRM. With FreeAgent, it feels like the CRM is working to benefit you.”

Matt Espinoza

Co-Founder & Director of Partnerships

FreeAgent is the only CRM platform alternative to Salesforce…

that’s way easier to use AND more recommended.

According to Gartner® 
The world’s leading research and advisory company for business leaders

Lead the way to a better workday

With modern software that unlocks visibility and productivity without all the complexity of Salesforce.

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improvement in forecasting accuracy and attainment

“FreeAgent has removed the complexity from pipeline management and forecasting, we now have a clear line of sight to hitting our numbers”

Carlos Madera

Vice President Sales of Haven Inc

Work’s better.

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