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Software Developer

GUADALAJARA, MEXICO

Are you interested in a ground floor opportunity with a fast-paced, growing startup? Do you like solving complex problems and developing solutions with high value for companies? The FreeAgent CRM Customer Success team is looking for a highly motivated and entrepreneurial Software Engineer to join our Technical Implementations team. This is a role that involves working with customers during the post-sales process to help them design and build a variety of software solutions. This role requires a deep understanding of databases, JS programming, AWS, and API standards. What You’ll Do
  • Work with other members of the Customer Success team in capturing requirements, defining the solutions, solving technical challenges, importing data, building integrations and launching customers on the FreeAgent platform.
  • Document, code, test and maintain scalable solutions for multiple third party integrations.
  • Migrate data from CSV and other systems into FreeAgent CRM.
  • Lead technical discovery and solutioning sessions.
  • Understand the customer’s business, work with other Customer Success team members to design their requirements into a solution that is highly usable, easily adoptable and also with demonstrable value.
  • Coordinate with other Customer Success resources and product development to ensure the customer’s success and the product roadmap is aligned to customer needs.
  • Create and constantly improve project deliverables and best practices.
  • Become an expert in the FreeAgent CRM platform.
Requirements
  • 2+ Years of experience with Node Js. Development.
  • Hands-on working experience: Frontend development using frameworks such as React JS, or Vue JS
  • Creating APIs/Web services: REST
  • Passionate about creating valuable engineering solutions.
  • Consulting mindset to deal with ambiguous requirements.
  • A team-player mindset to collaborate with multidisciplinary teams.
  • Strong English communication skills.
Nice to have
  • BS in Computer Science or related field.
  • Graphql
  • Knowledge in AWS services: Lambdas, EC2, S3, API Gateway
Employment Type
Full-time
This role is based in our offices in Guadalajara

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