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QA Engineer

GUADALAJARA, MEXICO

The Role

Are you interested in a ground floor opportunity with a fast-paced, growing startup? Do you like solving complex problems and developing solutions with high value for companies?
The FreeAgent CRM team is looking for a highly motivated and entrepreneurial Engineer to work closely with our QA and Customer Support teams fixing customer and internal issues. In this role, the QA Engineer requires a deep understanding of browser developer tools, databases (SQL), manual and regression testing, AWS, and API standards.

What You’ll Do

  •  Work closely with the QA and Customer Support teams to fix customer issues
  •  Provide internal technical support to all staff members via phone, internal support chats, or email
  •  Follow up with staff members to ensure their technical issues are resolved
  •  Create Test Cases of the system
  •  Develop Test automations
  •  Running manual test suites (Whitebox, Blackbox, UX, regression)
  •  Ability to work with very passionate & experienced people in the design & development fields
  •  Propose ideas and test scenarios that users can take
  •  Ability to work with multiple development stacks
  •  Become an expert on all of the features and functions within FreeAgent CRM software

Requirements:

  • 2+ years of experience in Software Industry with Quality Assurance and Manual, Functional, preferably experience in Automation Testing of Web applications and Mobile applications developed in Web, Mobile, Client/Server environment using Agile and Scrum test methodologies.
  • Well conversant in performing White, Black and Grey Box testing on both functional and non-functional requirements.
  • Proficient in writing, executing and managing Test Cases, Bug Reporting and Tracking Defects.
  • Expertise on triaging internal/customer defects 
  • Good experience in analyzing changes and identifying areas of the application to be Regression tested.    
  • Develop Test Plans, Test Cases, Test Scripts and Test Scenarios from business,
  • Thorough hands on experience with all levels of testing including
  • Sanity, Usability, Smoke, Functional, Integration, Regression, End to End and User Acceptance Testing.
  • Team Player, Self-motivated, Highly productive, Continuous Learner, Commitment and Enjoy working as a part of Result driven in Team and Individual Projects. Open to collaborating with other development areas.
  • Strong knowledge in Chrome DevTools.
  • Experience with PostgreSQL, MySQL.
  • Experience with Postman/Newman, Jenkins, performance testing

Nice to have:

  • Knowledge of Postman and basic Javascript language 
  • Proficient as Mobile App Tester in testing Web applications and Mobile applications on iOS and Android Platforms.
  • Thorough hands on experience in designing test cases, converting
  • Manual test cases to Automated test cases, covering all test conditions and eliminating redundancy and duplication.
  • Actively involved in Software Testing and Documentation, Analysis of the Business Requirements and functional specifications.
  • Experience with internal/customer technical support
  • Experience with AWS, JavaScript, HTML 5
  • Experience with Bugzilla, Quality Center, JIRA or alike

Employment Type:

  • Full-time
  • This role is based in our office in Guadalajara

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