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Application Developer

Guadalajara, Mexico

Are you interested in a ground floor opportunity with a fast-paced, growing startup? Do you like solving complex problems and developing solutions with high value for companies?

The FreeAgent CRM Account Management team is looking for a highly motivated and entrepreneurial Software Engineer to join our team. This is a role that involves working with customers during the post-sales process to help them design and build a variety of software solutions.

What You’ll Do

  • Work with the Account Management team in capturing and understanding customer requirements, defining the solutions, solving technical challenges, importing data, building integrations and launching customers on the FreeAgent platform.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
  • Help customers through email, phone, online presentations, screen-share, etc.
  • Migrate data from CSV and other systems into FreeAgent CRM.
  • Lead technical discovery and solutioning sessions.
  • Create and constantly improve project deliverables and best practices.
  • Become an expert in the FreeAgent CRM platform.

Requirements

  • Hands-on working experience:Development experience using javascript, both frontend and backend.
  • Creating APIs and integrating with third party APIs
  • Passionate about creating valuable engineering solutions.
  • Consulting mindset to deal with ambiguous requirements.
  • A team-player mindset to collaborate with multidisciplinary teams.
  • Strong English communication skills.

Nice to have

  • BS in Computer Science or related field.
  • Graphql
  • Knowledge in AWS services: Lambdas, S3, API Gateway

Employment Type

  • Full-time
  • This role is based in our offices in Guadalajara

 

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